FAQ

We require a $75 deposit to reserve your appointment; it’s applied to your visit.

Please cancel or reschedule at least 24 hours in advance. Missed or late-cancelled appointments are subject to a $75 fee.

Call or text our office to speak with our Care Coordinator and we’ll get you the next available time.

Select services (e.g., teen facials/acne treatments) are available starting at age 14 with parent/guardian consent. Injectables and most aesthetic treatments are 21+.

Cash, all major credit/debit cards, and HSA/FSA cards.

Yes. Memberships require a 3-month minimum with a card on file. We also offer treatment packages—ask for current options and expirations.

Yes—purchase online or in person. Gift cards are non-refundable and may be used toward any service or product.

Pellets release hormones steadily over time. Duration varies with metabolism and activity level—typically 3–4 months for women and 5–6 months for men.

We draw labs in-house. For pellets: baseline labs, then post-pellet labs at 6 weeks, again around 6 months, and then annually. For weight loss: baseline labs, then at every 10% body-weight change or every 3 months (whichever comes first). We do not accept or file insurance for labs.

Estradiol typically begins rising within 3–4 days (vasomotor symptoms often improve early). Testosterone usually rises within 7–10 days. About 75% of patients report meaningful relief by the 6-week follow-up; some need 2–3 pellet rounds to reach optimal results.

Yes—our approach is to treat the individual, using labs to guide and monitor an individualized plan.

From an FDA-registered 503B outsourcing pharmacy for consistency and quality.

We utilize a range of evidence-based anti-obesity medications (oral and injectable) when clinically appropriate, combined with nutrition and lifestyle support.

Initial consult with baseline labs, then regular check-ins. Labs typically repeat at every 10% body-weight change or every 3 months.

Wrinkle relaxers are typically re-treated about every 3–4 months; onset is usually within days, with full effect at ~14 days. Filler longevity varies by product and area—generally 8–18 months.

Expect brief, mild discomfort; bruising or swelling can occur and usually resolves in hours to a few days. Pre-/post-care may include avoiding alcohol and NSAIDs/blood thinners when appropriate, and using recommended post care.

Refreshed, never overdone. Our goal is a natural, rested look.

Candidacy depends on skin type, medical history, sun exposure, and implanted devices. A consultation ensures the safest, most effective plan. Pre-care may include a period of skin preparation before more intensive treatments.

Some energy-based treatments have little to no downtime; others may involve “social downtime” for a couple of days to a week. Our truBody system has no downtime or sore muscles, and results build progressively over weeks to several months to reach full effect. Many treatments are done in a series (commonly 3+ sessions).

Weight loss targets overall body fat and health; body contouring shapes specific areas for definition and tone.

Treatments are customized. Pre-care may include a period of skin preparation before more intensive treatments, and simple post-care afterward. Series are often recommended for best results. We’ll outline a comprehensive plan at your consult.

Jacksonville: 9191 R G Skinner Pkwy, Bldg 901, Jacksonville, FL 32256

St. Augustine: 150 Registry Blvd, Unit 6, Suite 120 at Image Studios, St. Augustine, FL 32092

We safeguard your health information in clinic and online. See our Privacy Policy and our HIPAA Notice of Privacy Practices (NPP) for details.

Yes. Reply STOP to text messages or use the unsubscribe link in emails. You can also tell our team and we’ll update your preferences.